If that also doesn’t pan out, log into the Teams support site ( visit) and post your query on the Teams support forum. If it doesn’t, we suggest you check the official Teams help center to see if you can find a solution there. Now that you know how to clear the cache of the Microsoft Teams app on Windows and Mac, I hope this guide helps solve your problem. Troubleshoot Problems with MS Teams Like a Pro However, all of your chats, messages, and meetings, will not be deleted, and you will still be able to access them once you log in. Like on Windows, this will sign you out of the app and delete your settings. Once you relaunch Microsoft Teams, the app will create a whole new set of cache files, which should hopefully get rid of the issues you were facing. You have now successfully cleared the Microsoft Teams cache on Mac, and you can now close Keychain Access. Right-click on this item and select “ Delete“. Finally, you have to search for “Microsoft Teams” in Keychain Access and locate the “ Microsoft Teams Identities Cache“.

Microsoft team for mac issues